RETURN POLICY

Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. This gives us time to notify our vendor within their specified time frame. If there’s a problem with an order—like a manufacturing error or a damaged item—we’ll offer a free reprint or a refund. Please use the “Contact Us” tab to let us know of the issue.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Wrong Address - If an address that is considered insufficient by the courier is provided, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

If the carrier marks a package as “Delivered,” we have no way to verify the claim that it wasn’t received. Because of this, we’re unable to cover reshipping or refunding the order. 

Check around their property – Sometimes packages are left in unexpected places like porches, back doors, or behind furniture.

Ask others at the delivery address – A neighbor, housemate, or front desk may have accepted the package.

Contact the last-mile carrier directly – The carrier may be able to provide more detailed delivery information (e.g., “left under the bench near the garage”). 

Again, please use our “Contact Us” before returning any products. We cannot refund orders for buyer’s remorse or wrong size so please double check sizing before ordering.